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SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for enterprise customer service, will announce its fiscal 2026 third quarter financial results after the close of regular market trading on Thursday, May 14, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain AI Agent IVA replaces rigid dial trees with natural voice conversations, drawing on a governed knowledge base for accurate, on-brand customer service

SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced deeper integration between eGain AI Agent and Salesforce Service Cloud, bringing AI-powered knowledge and contextual intelligence directly into the platform where teams already work.

SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the knowledge platform for AI-powered customer engagement, today announced Agentic Studio, a new capability in eGain AI Agent that enables AI agents to autonomously resolve customer requests from start to finish, reducing average handle time, lowering service costs, and improving customer satisfaction.

SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the knowledge platform for AI-powered customer engagement, today announced the general availability of eGain Evaluator, a product tailored for organizations where AI-generated answers can carry financial and legal consequences.

eGain named finalist in two categories at the National AI Awards 2026 — Best AI Platform and Infrastructure and AI in Marketing and Customer Experience.

SUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor with eGain AI Knowledge Hub, the company's AI-powered knowledge management platform.